My order

What are the shipping costs?
Shipping and return costs are free of charge.
Thu, 27 Apr, 2023 at 11:39 PM
How can I cancel a purchase?
If you wish to cancel your order, our customer service team will be happy to help you. Contact us by calling our customer service number (+52 55 5004 8741) ...
Thu, 27 Apr, 2023 at 11:40 PM
How can I change the products of a purchase?
Orders once placed cannot be modified, so you will need to contact us to see the different options.
Thu, 27 Apr, 2023 at 11:42 PM
Is it possible to pick up the old mattress at the time of delivery?
We currently do not have a collection service for old mattresses.
Thu, 27 Apr, 2023 at 11:42 PM
How long to keep your mattress in its box?
We recommend that you do not store your mattress in its box for more than 2 months after receiving it.
Thu, 27 Apr, 2023 at 11:43 PM