Shipping and return costs are free of charge.

If you wish to cancel your order, our customer service team will be happy to help you. Contact us by calling our customer service number (+52 55 5004 8741) ...

Orders once placed cannot be modified, so you will need to contact us to see the different options.

We currently do not have a collection service for old mattresses.

We recommend that you do not store your mattress in its box for more than 2 months after receiving it.